More than £830K lost to TV Licensing scam as Action Fraud issues another warning

Action Fraud has issued another warning about an ongoing TV Licensing scam that tricks victims into handing over their personal and financial information.

Since the scam was first discovered in September 2018 over 900 reports have been made to Action Fraud with victims losing more than £830,000.

Pauline Smith, director of Action Fraud, said: “We are continuing to see reports of fraudsters using fake TV Licensing emails to hook victims in and trick them into parting with their money.

“These fraudsters are very confident and extremely convincing, often using personal details to give the impression they are legitimate.

“We don’t want any more people to fall victim, which is why we’re encouraging you to spot the signs of fraudulent emails by following the protect advice below.

“If you believe you have been a victim of fraud, please report it to us.”

How you can protect yourself

  • Don’t click on the links or attachments in suspicious emails and never respond to messages that ask for your personal or financial details.
  • Don’t assume a phone call or email is authentic, even if someone knows your basic details (such as your name or address). Remember, criminals can spoof phone numbers and email addresses to appear as companies you know and trust, such as TV Licensing.
  • Your bank will never call and ask you for your PIN, full banking password, or ask you to transfer money out of your account.

What to do if you’ve fallen victim

  • Let your bank know as soon as possible and monitor your bank statements regularly for any unusual activity.
  • If you suspect your identity may have been stolen you can check your credit file quickly and easily online. Use a reputable service provider and follow up on any unexpected or suspicious results.
  • If you have been a victim of fraud or cybercrime, report it to Action Fraud at actionfraud.police.uk or by calling 0300 123 2040.

Further advice and information can be found on the TV Licensing website at tvlicensing.co.uk/scam.