Cross City Line trains get an upgrade after 25 years of service

Trains on the Cross City Line are currently undergoing a major overhaul, to improve the experience for passengers on the line.

The trains are having a fully accessible toilet fitted, along with upgraded passenger information screens, new seat covers and a deep clean of the interior.

The improvements will help make travelling on the route easier for those requiring accessible facilities and will bring the inside of the units up to modern standards, after 25 years of operating on the route.

The first Class 323 unit from the line to undergo this work re-entered service today (22/02).

Work will be undertaken on all Class 323 units operating on the Cross City Line and is due to be completed by the end of next year (2020).

Neil Bamford, engineering director for West Midlands Railway, said: “We are committed to improving the experience for passengers using our services. The installation of fully accessible toilets on the Cross City Line is an important step in providing an improved experience for all. While this work is being completed, we are also taking the opportunity to have a major internal overhaul done on the trains. Once the project is complete, all passengers on the line will also benefit from up to date information screens, as well as a refreshed interior on these trains.”