In July this year, 5,000 customers got in touch with the bus operator in a south Birmingham route consultation. Now National Express is asking passengers in more detail about their preferences to help them finalise how bus services will look next year.
Tom Stables, Managing Director of National Express West Midlands, said:
“I’d like to thank all the thousands of people who gave us feedback in the summer about bus routes in south Birmingham. The network planning team have used this information to draw up options for how services might work better.
“Now we need to hear which options people think are best. Anyone can fill out the consultation on the NX Bus website. Or there are paper copies at our travelshops, bus stations and libraries.
“Traffic congestion is a serious issue for our customers. It slows down their journeys to work, education, healthcare and leisure opportunities.
“And our network needs to respond to the ever-changing nature of this region. New housing, employment and changes to where people want to go means we need to react to – and predict – new travel needs.”
National Express West Midlands is also working closely with Transport for West Midlands and Birmingham City Council to overcome delays caused by increasing traffic. The three organisations are collaborating on modifications such as tweaking traffic light phasing, enforcing bus lanes and introducing some new bus lanes at congestion hotspots.
The south Birmingham network consultation can be found at http://nxbus.co.uk/west-midlands/news/south-birmingham-consultation-2017-11-27