Up to 4,000 BT staff to move to Three Snowhill as the telecoms giant continues to invest in the city

BT Group has announced Three Snowhill will be its primary new home in the city as the telecoms giant continues to invest heavily in the city and the region.

The building, in the heart of the city’s business district, will become a key hub for the group with 3,000 to 4,000 staff set to be based there, occupying the majority of floors in the 17-storey development.

BT has acquired the lease and plans to move staff in from the end of the year. The lease of Three Snowhill is part of BT’s ‘Better Workplace Programme’ – one of the largest workplace improvement and consolidation schemes of its type ever undertaken in the UK.

The five-year programme will improve and consolidate BT’s footprint of offices, service centres, contact centres and specialist sites across the UK.

Graeme Paton, BT’s managing director of Property and Facilities Services, said it was an exciting development and a clear sign of BT’s commitment to Birmingham and the Midlands.

He said: “Unveiling our new site at Three Snowhill follows our announcement last year, when Birmingham was revealed as one of the first locations that will house our workplaces of the future.

“The city was recently ranked one of the most rapidly improving places to work in Britain and, thanks to securing this office space, we will become one of the largest employers in Birmingham with a visible presence in a strategic and important location*.

“Our new building in Birmingham will bring our people together in an impressive and modern environment, transforming the way we work. Excitingly, it will become a strategic hub location for BT in the UK with a considerable increase in the number of colleagues we employ based in the city.

“We hope our colleagues will be inspired by the new office, which will give them the tools and environment to be able to thrive. This is also fantastic news for both Birmingham and the wider Midlands.”

Staff based at Three Snowhill will use 5G alongside full-fibre broadband. BT’s ambition is to increase efficiency and productivity, improving its ability to do the best for its customers. The Better Workplace Programme will deliver a combination of moves like this, into new offices, as well as the refurbishment of some existing BT buildings.

Paul Faulkner, chief executive of Greater Birmingham Chambers of Commerce, said: “It is wonderful news that a company of BT’s stature has chosen to increase its presence in Birmingham by taking up a prime location in the heart of the city’s business district.”

“This is a further sign not only of Birmingham’s renaissance but also the growing confidence that exists within the city’s business community at present.”

According to BT the group plays an important role in the Midlands economy and is responsible for generating £1 in every £115 produced in the Midlands region. It also generated nearly £2 billion towards the Midlands economy in Gross Value Added, during the 2017/18 financial year.** BT Group employs more than 11,000 people across the Midlands.